Find answers to common questions or reach out to our support team directly.
Have a question or need help? We're here for you!
noreply@snapshotrecipes.appWe typically respond within 24-48 hours
Manage your subscription, billing questions, and payment methods.
Help with your account, sign-in issues, and password reset.
Tips for getting the best results from Snapshot Recipes.
How to permanently delete your Snapshot Recipes account and data.
You can cancel your subscription anytime through your device's app store settings. On iOS, go to Settings → Your Name → Subscriptions → Snapshot Recipes → Cancel. On Android, go to Google Play Store → Menu → Subscriptions → Snapshot Recipes → Cancel.
When you subscribe, you get your first month completely free. You won't be charged until the trial period ends. You can cancel anytime during the trial without being charged.
If you've previously subscribed and your access isn't showing, tap "Restore Purchases" on the subscription screen. Make sure you're signed in with the same Apple ID or Google account used for the original purchase.
For best results, ensure good lighting and place ingredients on a contrasting background. The AI works best with raw, uncooked ingredients clearly visible. Cooked dishes may have limited detection accuracy.
Yes! You can either take a new photo using your camera or select an existing photo from your gallery to analyze ingredients.
Go to the Menu → Settings → Dietary Preferences to update your dietary restrictions, allergies, and cuisine preferences at any time.
Nutrition information is provided by Edamam's nutrition database and is estimated based on standard serving sizes. Actual values may vary based on specific ingredients and preparation methods.
Yes! We take your privacy seriously. Your photos are only used for ingredient detection and are not stored permanently. Read our Privacy Policy for more details.
For full details, see our Allergy Disclaimer.